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ABOUT

We help organizations plan, execute and use analytics to maximize the value of their investments in UC, Collaboration, AI and associated technologies.

We help vendors better understand and participate in the Microsoft collaboration and communication ecosystem.

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Kevin Kieller
Co-Founder, Lead Analyst

Kevin is a globally recognized Top 50 Unified Communications, Collaboration and technology analyst, strategist, and implementation leader. He is part analyst and part consultant, which ensures he understands both the "big picture" and the real-world realities.

Kevin and the team he created helps organizations select and successfully implement leading collaboration, communication and cloud technologies, focusing on delivering positive business outcomes. He helps vendors generate awareness and demand, position their products, often leveraging his unique understanding of the Microsoft ecosystem.

Kevin leads the elite BC Strategies Expert group (bcstrategies.com) and is part of the No Jitter technical analyst team where he covers Microsoft Teams, Copilot, UC, Collaboration, and AI for productivity (nojitter.com). He presents regularly at Enterprise Connect and keynotes many other events focused on technology effectiveness.

He has led the development of many technology strategies for medium and large organizations, served as Bell Canada's lead UC strategist, developed new practice offerings for Softchoice (Softchoice.com), and advised hardware and software companies interested in expanding within, or competing against, the Microsoft ecosystem.

Kevin is comfortable interfacing at both the most senior (CxO) levels and getting "his hands dirty" helping technical teams.

Kevin has conceived, designed and overseen the development of software products and cloud-based services in the business, educational and recreational areas which have been used by millions of people in over 17 countries worldwide. A long time ago he created an award-winning game for the Commodore 64 and ever since has been committed to delivering business value through technology.

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Dino Caputo
Co-Founder, Lead Technical Architect

Dino is a seasoned IT professional assisting organizations with the planning and deployment of Microsoft Collaboration solutions. Dino has over 25 years of technical solutions consulting experience across a wide variety of business sectors. He has successfully assisted organizations migrate from legacy PBX solutions to Microsoft Teams. It is Dino’s deep technical experience and solid business acumen that helps him deliver positive results to his customers.


Dino is actively assisting complex customers with deploying Microsoft Teams. This includes both greenfield and customers currently running legacy PBX systems.

  • 10-time Microsoft Office Apps & Services Most Valuable Professional (MVP)

  • Successfully worked on large enterprise deployments of and Microsoft Teams, Microsoft Exchange Server and Microsoft Skype for Business Server

  • Specializes in Microsoft Teams Phone

  • M365 Multi-Geo data residency compliance

  • 30,000 user deployment and migration from Cisco Call Manager to Skype for Business Server and subsequently to Microsoft Teams Phone

  • Provided Unified Communications technical coaching for a 300,000 user organization

  • Customized analytics for organizations running Skype for Business Server providing actionable insights into improving end user experience

  • Founding member of the Microsoft Skype and Teams Elite group which focuses on providing validation and Microsoft Product Group feedback on Skype for Business and Microsoft Teams

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