We provide consulting and analyst services to help vendors and organizations leverage the opportunities created by new technolgies, with a focus on Microsoft Teams, and the associated Microsoft ecosystem.
For vendors we provide competitive analysis, content creation, and sales and marketing support.
For organizations we impartially help you assess the role Teams should play in your overall communications and collaboration solution, based on your specific business objectives.
This often includes evaluating adding Teams Voice (via Calling Plans, Direct Routing, Operator Connect) or integration with other platforms; or assessing adding business process automation to Teams to increase overall efficiency.
STRATEGY, RESEARCH, CONTENT, IMPLEMENTATION COACHING, ANALYTICS
HELPING YOU SUCCEED IN THE MICROSOFT ECOSYSTEM
Our approach is to work with your existing staff to help define a strategic path, provide technical or implementation coaching and help use analytics to drive usage & adoption along with world-class quality, reliability and satisfaction.
We have had the privilege of working with many mid-sized and large enterprises.
We are happy to share some non-confidential information related to a few of these projects.
We bring expertise and experience to your Microsoft Teams projects. Right now this means lots of projects to add voice to Teams, and helping you decide and decode the various options: calling plans, direct routing, operator connect, operator connect mobile.
We love technology. Certainly technology is important, but so to is communications, training and change management. Measuring and driving engagement and adoption is key.
We are a small team that focuses on helping your existing IT staff be more effective and have a much greater chance of success through our unique experience and expertise.
If you are a vendor we provide competitive analysis and advisory services to help you better understand, position yourself, and thrive within the Microsoft ecosystem. While we don't "pitch" particular products, we often participate in vendor-sponsored webinars providing beneficial and independent content for the audience.